Accessibility Statement

Last updated: 29 September 2026

1. Our commitment

1745 James LLC, which independently owns and operates Dolce by Wyndham Miami Beach, wants everyone to be able to use this website and to stay with us, including people with disabilities. We treat accessibility as ongoing work rather than as a box to tick.

2. What we are working toward

We are working toward conformance with the Web Content Accessibility Guidelines version 2.1 at Level AA, which is the standard most widely used to make websites usable by people with a range of disabilities.

We want to be straightforward with you about where we are: we have not completed a formal third party accessibility audit of this website, so we do not claim that it fully conforms to that standard today. We are testing and fixing as we go, and we will update this page as that work progresses.

3. What we have done so far

• Pages are built with standard headings, lists and landmarks so that screen readers can navigate them.
• Images that carry meaning have text alternatives.
• The site can be used with a keyboard alone, and the focused element is visible.
• Text can be enlarged in the browser without content being lost or overlapping.
• Colour is not used as the only way of conveying information.

4. Known limitations

Parts of the booking experience are provided by a third party reservation platform that we do not control, and we cannot guarantee its accessibility. If you have any difficulty completing a reservation online, call us at +1 (305) 250-1011 or write to and we will take your reservation directly, at the same rates and on the same terms available online.

5. Accessibility at the Hotel

If you need an accessible room or any other accommodation for your stay, please tell us when you book, or contact us at +1 (305) 250-1011, and we will make sure the right room is held for you. Please tell us as early as you can so that we can confirm what is available.

6. Tell us about a problem

If you meet a barrier on this website, or anywhere in dealing with us, we want to hear about it, and we would rather hear about it than not. Please tell us the page you were on, what you were trying to do and what happened, and tell us what assistive technology and browser you were using if you know.

Telephone: +1 (305) 250-1011
Post: 1745 James LLC, 1745 James Ave, Miami Beach, Florida 33139

We aim to acknowledge every message within five business days, and to tell you what we can do and by when.

7. Keeping this current

We review this statement when we change the website and at least once a year. The date at the top tells you when we last reviewed it.